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Home > Programs
> Diabetes Education Center > FAQ
What does it mean to be “accredited” by the
American Diabetes Association’s (ADA) Education Recognition Program?
How often do you run classes?
What topics do you cover in the classes?
What do you do in the one-on-one sessions?
Who is eligible to take classes or to get individual
attention?
How do I enroll to take part in a class or get an
individual consultation?
What happens at the initial assessment?
Will my insurance cover me taking your class or getting
an individual consultation?
Where are you located?
What are your office hours?
Where can I find more information?
What is your fax number?
What does it mean to be “accredited”
by the American Diabetes Association’s (ADA) Education Recognition Program?
The ADA Education Recognition Program is one of only two National
Accrediting programs for Diabetes Self Management Training. Applicants
for recognition must meet the National Standards for Diabetes Self-Management
Education (DSME). The National
Standards for DSME define quality diabetes self-management education
and ensure that the education is both current and combines best evidence,
gained from scientific methods, along with the diabetic’s day-to-day
experience of his/her self-care.
Example of two standards from the National Standards for DSME:
Standard 6
Assessed needs of the individual will determine which of the content
areas below are to be provided:
- Describe the diabetes disease process and treatment options
- Incorporate nutritional management into lifestyle
- Incorporate physical activity into lifestyle
- Use medication(s) safely and for maximum therapeutic effectiveness
- Monitor blood glucose and other parameters and interpret and use
the results for self-management decision making
- Prevent, detect and treat acute complications
- Prevent, detect, and treat chronic complications
- Develop personal strategies to address psychosocial issues and concerns
- Develop personal strategies to promote health and behavior change
Standard 5
DSME will be provided by one or more instructors with recent
education and experiential preparation in education and diabetes management
or will be a certified diabetes educator. At least one of the instructors
will be a registered nurse, dietitian, or pharmacist.
How often do you run classes?
Classes are run throughout the year. New classes start nearly
monthly.
What topics do
you cover in the classes?
- What is diabetes? Diagnosis and treatment options
- Blood glucose monitoring and tracking
- Diet and nutrition management
- Physical activity, exercise, and blood glucose control
- Understanding laboratory values and prescribed medications
- Treatment and prevention of high and low blood sugar
- Preventing chronic complications & infections, and proper foot
care
- Coping with diabetes & goal setting
What do you do in the one-on-one
sessions?
Individual sessions are available for specific areas including:
- Individualized diet management
- Weight control
- Glucose meter training
- Medication management and injectables training (insulin and incretins)
Who is eligible to take
classes or to get individual attention?
- You have been diagnosed with diabetes by your doctor.
- Your insurance covers diabetes education (please see list of approved
health insurance below in “Insurance Coverage”) OR you
have elected to self-pay.
How do I enroll to take
part in a class or get an individual consultation?
- Please have your doctor fill out our diabetes
services order form and fax it back to us at (510) 419-0880.
- We will call you to schedule the initial assessment where we will
recommend you attend a class or be seen on an individualized basis.
What happens at the initial
assessment?
- We will review and discuss your current medication(s), medical history,
eating style and habits, and look at your blood sugar level. We will
also measure your height, weight and blood pressure.
- Please bring all
your current medications and glucose meter if you use one.
- We will teach you how to effectively monitor your blood sugar using
the latest tools which can minimize your discomfort and make the monitoring
process easier for you. We will provide you
with a glucose meter kit, if indicated.
- We will recommend you attend an upcoming class or have an individual
session, depending on the results of the initial assessment.
Will my insurance cover
me taking your class or getting an individual consultation?
There is insurance coverage for these services. We bill Medicare and
other private insurance plans for diabetes self-management training and
medical nutrition therapy.
Currently we are able to accept those with health insurance coverage
from Alameda Alliance for Health, Alta Bates Medical Group, Hill Physicians
Medical Group, Medicare, and all PPO health plans. We are always in the
process of adding more insurance and medical groups so please contact
us for the latest list. We also accept self-paying clients.
Where are you located?
The Diabetes Education Center is located near Oakland's Chinatown at
261- 11th Street, Oakland, CA. The Center is accessible by car, BART,
and near several bus lines serving Oakland downtown.
What are your office hours?
Our office hours are Monday-Friday, 9:00 a.m. - 5:00 p.m. We are
closed 12:00 noon-1:00 p.m.
Where can I find more information?
For more information, please call us at (510) 419-0888 or e-mail us.
What is your fax number?
Our fax number is (510) 419-0880.
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