Social Services

Do you have a question about what programs are available for you in the community, how to pursue citizenship, or do you need help with reading a letter or bill? Social Services can help. We work in three main areas: general information and referral, citizenship services, and notary public service. Our staff members are bilingual in Cantonese, Mandarin, Toishanese, as well as English. For speakers of other languages, we use on-demand, telephonic interpretation services.

We are located in Family Bridges' main administrative building at 168 11th Street, in downtown Oakland. We are accessible by car, BART, and AC transit.

What services does the Social Services program provide?

Do you have a question about what programs are available for you in the community, how to pursue citizenship, or do you need help with reading a letter or bill? Social Services can help. We work in three main areas: general information and referral, citizenship services, and notary public service.

What are your office hours?

We take walk-ins Monday through Friday from 9:00 a.m. to 12:00 noon and 1:00 p.m. to 3:00 p.m. Earlier appointment times are available on Wednesdays from 8:00 a.m. to 9:00 a.m. by appointment only. Please call (510) 839-2022 for more information.

How do I access services?

We take walk-ins Monday through Friday from 9:00 a.m. to 12:00 noon and 1:00 p.m. to 3:00 p.m. When you register with the receptionist, you will be given a number. Numbers will be called in the order in which you registered.

Who is eligible to use Social Services?

We help any residents, particularly those living in the East Bay.

How much do you charge for your services?

Please call (510) 839-2022 for more information.

Where are you located?

Social Services is located in Family Bridges' main administration building, near Oakland's Chinatown at 168 - 11th Street, Oakland, CA. Our office is accessible by car, BART, and near several AC Transit bus lines serving Oakland downtown.

How can I get more information?

For more information, please call (510) 839-2022 or e-mail us.