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FOR CONSUMERS

What is the Registry Services program?
What do the Registry sites do for consumers?
Where can I get the IHSS application?
Why should I come to Registry Services at Family Bridges?
What kind of assistance can a homecare attendant provide?
How many hours of services will IHSS cover?
How do I find a homecare attendant?
How much will it cost to find a homecare attendant through Registry Services at Family Bridges?

What is the Registry Services program?
Registry Services is a county-administered program that pays homecare workers to do household tasks and personal care tasks to help low-income seniors and persons with disabilities maintain their independence and continue living safely in their homes.

What do the Registry sites do for consumers?
The Registry sites assist in finding and hiring screened homecare workers for consumers once In-Home Supportive Services (IHSS) eligibility has been established.

Where can I get the IHSS application?
You can get the IHSS application in one of three ways:

• You can download the application from www.alamedasocialservices.org.
• You can call (510) 577-1800 to request an application.
• Or you can visit the IHSS office at Eastmont Town Center at 6995 Foothill Blvd., Suite 300, Oakland, CA 94605.

Why should I come to Registry Services at Family Bridges?
The Registry at Family Bridges specializes in providing services for limited-English proficient consumers and homecare workers, particularly in Cantonese, Mandarin, and Toishanese. For speakers of other languages, we use on-demand, telephonic interpretation services.

What kind of assistance can a homecare attendant provide?
Homecare attendants can provide services like:

• Housekeeping
• Cooking and meal clean-up
• Laundering clothes
• Shopping
• Non-medical personal care like assisting with bathing
• Accompaniment to medical appointments
• Paramedical help with administering injections or medications.

How many hours of services will IHSS cover?
As part of the application process, an IHSS social worker will visit your home for the initial assessment. He or she will determine how many hours of services the homecare attendant(s) you hire will be paid to provide.

How do I find a homecare attendant?
Once your eligibility has been established for In-Home Supportive Services you just need to call the Family Bridges’ Registry Services program at (510) 839-2270 ext. 203 to make an appointment.

How much will it cost to find a homecare attendant through Registry Services at Family Bridges?
There is no charge for this assistance and no administrative fees to pay for IHSS consumers. Please note that we do not provide services for private-pay individuals.

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