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What services does the Social Services program provide?
What are your office hours?
How do I access services?
Who is eligible to use Social Services?
How much do you charge for your services?
Where are you located?
How can I get more information?

What services does the Social Services program provide?
Do you have a question about what programs are available for you in the community, how to pursue citizenship, or do you need help with reading a letter or bill? Social Services can help. We work in three main areas:

General Information and Referral

• Sometimes you may just need some information and are not sure who to ask for that information. We can make the call for you, look something up on the internet, or direct you to the appropriate office, agency, or organization for more information.
• Sometimes you may need assistance with reading notices you’ve received in the mail or letters that are written in English.
• We frequently assist with filling out applications. Typically these applications are for Unemployment Insurance, State Disability Insurance, Medi-Cal, General Assistance, Food Stamps, SSI, CalWORKs, In-Home Supportive Services (IHSS), Senior Housing, etc.
• We can also refer you to programs that you may be eligible for like energy assistance programs for low-income families (such as: HEAP and CARE) and paratransit services.

Citizenship Services
Are you planning to apply for citizenship?

• We can help you with your citizenship questions regarding eligibility, the process, and timing.
• We can help you fill out your naturalization application.
• We run citizenship classes and offer individual preparation for naturalization interviews.

Notary Public Service
Do you have a document you need notarized?

Some examples of frequently notarized documents include Survival Certificates, Power of Attorney, deeds and contracts.

Other Services

• Volunteer Income Tax Assistance (VITA).
• Off-site presentations or workshops on topical subjects like Medicare Part D.

What are your office hours?
We take walk-ins Monday through Friday from 9:00 a.m. to 12:00 noon and 1:00 p.m. to 5:00 p.m. Earlier appointment times are available on Wednesdays from 8:00 a.m. to 9:00 a.m. by appointment only. Please call (510) 839-2022 for more information.

How do I access services?
We take walk-ins Monday through Friday from 9:00 a.m. to 12:00 noon and 1:00 p.m. to 5:00 p.m. When you register with the receptionist, you will be given a number. Numbers will be called in the order in which you registered.

Who is eligible to use Social Services?
We help any residents, particularly those living in the East Bay.

How much do you charge for your services?
Donations may be requested for services.

Where are you located?
Social Services is located in Family Bridges' main administration building, near Oakland's Chinatown at 168 - 11th Street, Oakland, CA. Our office is accessible by car, BART, and near several AC Transit bus lines serving Oakland downtown. 

How can I get more information?
For more information, please call (510) 839-2022 or e-mail us.

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